
Using a dedicated tool to help update and fix faulty or missing drivers is the most recommended way if you are getting the message that the MP navigator ex scanner driver is not installed.Canon Driver Downloads is for the support of Canon Products SOLD IN AUSTRALIA AND NEW ZEALAND ONLY. Most of the time, the malfunction of a printer has a lot to do with the existence of a faulty or outdated driver.Īs you could see there are several ways that will help you figure out what is wrong with the driver, although checking them manually can take some time. Like all devices, printers may fail to work properly although nothing seems wrong on the surface at least. Allow for the process to finish and follow the indicated steps.Now click on the Run the troubleshooter option.
In the Printers & scanners section click on Manage.
Next, click on Printers & scanners and from the right side, select the scanner. In here, locate the Devices option and click on it. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Ĭlick here to download and start repairing.īy doing this, you will ensure that your firewall will not restrict the data traffic anymore and the necessary ports for the printer to work properly are unblocked. If you are having troubles fixing an error, your system may be partially broken. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. In case it does, then we would recommend that you add the appropriate ports as exceptions. It is not uncommon for the firewall or the antivirus to be set on being too secure, meaning that it will prevent peripherals, scanner included, from communicating effectively.Īfter you disable your firewall, give the scanner another try and see if it works properly now. In here click on Update driver and allow for the process to finish. Select Properties and go to the Driver tab. Check out if there is a yellow mark next to it and if it is, right-click on it. Search for the Imaging devices on the list and locate your scanner. Next, type in devmgmt.msc and press OK. Simultaneously press the Windows + R key to open the Run box. Download the displayed driver and install it on your device. Click on it and go to the Drivers & Downloads section. In the search area, type in your product name. Restart your device and go to the manufacturers’ website. Locate the printer driver and click Uninstall. Next, go to Control Panel and click on Programs and Features. Remove any cables that connect your scanner to your PC. Home › Fix › Scanner driver not installed Canon